This indicates the software cannot reach the printer. Check that the USB cable is secure, try an alternative USB port (preferably a USB 2.0 port on the back of the motherboard if using a desktop PC), and verify that no other print jobs are stuck in the queue. Model Mismatch Error
Resetting the counter tells the printer that the ink pad is empty. However, if your printer has been used for years, the physical pad may actually be full of ink . If you reset the counter without changing or cleaning the pad, ink will eventually leak out of the printer bottom and damage your furniture or electronics.
Temporarily disable your computer's antivirus software, as these utility tools are often flagged as false positives. Cancel all pending print jobs in your Windows print queue. The Reset Process 1. Launch the Program Adjustment Program Epson Sx 125
Ensure you selected the exact model matching your printer chassis. If your regional model is named the Stylus TX121 or ME320, use that profile instead.
Complete Guide to Using the Epson Stylus SX125 Adjustment Program This indicates the software cannot reach the printer
While it features dozens of advanced calibration tools, its primary use for everyday consumer troubleshooting is performing a software reset on the waste ink counter. Step-by-Step Guide to Resetting the Waste Ink Pad Counter
Click the large button labeled on the right side of the screen. 4. Locate the Waste Ink Counter However, if your printer has been used for
What your computer runs (Windows 10, Windows 11, macOS, etc.)?
Runs deep cleaning cycles beyond what the standard driver allows. How to Use the Epson SX125 Adjustment Program