: Provides the total number of meters currently without power compared to the total served. Restoration Progress
: To report dangerous emergencies like downed lines or a tree falling on a line, call the main line at 423-968-1526 .
BTES does not currently publish a public‑facing real‑time outage map. Instead, the utility relies on its automated phone reporting system and the BTES Engage mobile app for outage reporting and status updates. For major events, updates are posted on the BTES website and social media. btes power outage map top
As a resident of a region served by Baltimore Gas and Electric Company (BGE) or other utility companies, you're likely no stranger to power outages. Storms, accidents, and equipment failures can all cause disruptions to your electricity supply, leaving you in the dark. But with the BTES power outage map, you can stay informed and take steps to minimize the impact of an outage on your daily life.
– The map refreshes frequently during outages, showing estimated restoration times and crew status. Highly reliable for active storms. : Provides the total number of meters currently
When it comes to reliability, BTES consistently delivers. In 2017, BTES experienced 38 outages that affected 100 or more customers; across the state line, BVU Authority had 48 such outages in the same year. More recently, outage data presented to the BTES Board of Directors shows remarkably low average customer outage minutes—for February 2025, the average was just for the month. For August 2025, that figure was 2.365 minutes .
Download the BTES Engage app today. And take a few minutes to prepare an outage kit before the next storm arrives. A small investment in preparation today will pay off in peace of mind tomorrow. Instead, the utility relies on its automated phone
When the lights flicker and the hum of the refrigerator stops, panic often sets in. For residents of Bristol, Virginia, and the surrounding areas, the first question is rarely "Why did this happen?" Instead, it is almost always: "When will it be back on?"
The map is accessible on the BGE website and can also be accessed through their mobile app. This makes it easy to stay informed on-the-go, whether you're at home, at work, or on the road.
Understanding how to access the interface, analyze data points, and safely navigate a blackout ensures residents stay safe and informed during unexpected blackouts. Key Features of the BTES Outage Interface