At the bottom of the window, select from the dropdown menu and click Go .
Business Contact Manager (BCM) for Outlook 2013 was a specialized, free customer relationship management (CRM) add-in designed for small businesses to manage customer relationships, sales cycles, and marketing efforts within the familiar Microsoft Outlook environment
If you are currently using BCM for Outlook 2013 and looking to upgrade in 2026, Microsoft has moved toward cloud-centric solutions like and the more recent Outlook Customer Manager (which was itself a lightweight successor). What is Outlook Customer Manager?
A lightweight cloud alternative that was briefly offered to Microsoft 365 Business subscribers, focusing on simple deal tracking directly inside the inbox. business contact manager for outlook 2013
Large databases can cause Outlook to lag. To optimize performance:
Choose your format (.csv or .bcmx for native BCM backups) and select the specific folders you wish to export. Troubleshooting Common BCM 2013 Issues
BCM 2013 was more than just a contact list; it was a lightweight database solution that ran directly within the familiar Outlook interface. It was designed to fill the gap between a standard email client and a complex, expensive enterprise CRM system. Key features of the 2013 version included: At the bottom of the window, select from
Small businesses requiring a CRM without monthly subscription fees. Users who work offline frequently.
If you are currently setting up or upgrading your contact management system, tell me: What are you running Outlook 2013 on? How many team members need to access this contact database?
Track sales opportunities from lead generation to final close. You can manage multiple projects simultaneously, monitor sales stages, and project revenue. A lightweight cloud alternative that was briefly offered
This is where the bridges the gap. As a free, powerful add-on specifically designed for Microsoft Office 2013, BCM transforms Outlook into a robust Customer Relationship Management (CRM) tool without the high cost of enterprise software. What is Business Contact Manager for Outlook 2013?
BCM automatically logged emails, calendar appointments, and tasks associated with a specific customer.