If you have a Surface device, the Intel(R) Precise Touch Device driver might be broken. Uninstall that driver in Device Manager, then restart. Summary Table: Troubleshooting Steps Potential Cause Top Solution Touchscreen not working after sleep Power Management issue Disable "Allow computer to turn off" in Device Manager No "HID-compliant" in Manager Firmware/Hidden Device Show hidden devices & Scan for hardware changes Touchscreen inaccurate Calibration issue Calibrate in Control Panel Yellow warning sign on driver Corrupted driver Uninstall & restart (reinstall)
An outdated driver can cause compatibility issues with the latest Windows 11 builds. You can update it through Device Manager or Windows Update. Method A: Via Device Manager Open and expand Human Interface Devices .
The HID-compliant touch screen driver is responsible for:
HID-Compliant Touch Screen Driver Windows 11 Guide: How to Fix, Update, and Restore hidcompliant touch screen driver windows 11 top
. (Don't worry—Windows will automatically reinstall this on the next step). At the top of the Device Manager window, click Scan for hardware changes
Click on the tab at the very top of the Device Manager window. Select Scan for hardware changes .
If you have tried all the steps above and your screen remains unresponsive, your laptop may be dealing with a loose internal digitizer ribbon cable or a faulty display panel that requires professional hardware repair. If you have a Surface device, the Intel(R)
Select . Windows will automatically detect the screen and reinstall a fresh driver copy. 4. Roll Back a Recent Driver Update
If it has a small gray arrow pointing down, right-click it and select Enable device If it’s already enabled, right-click and select Disable device , wait 10 seconds, then it again to "kickstart" the hardware. 2. Force a Driver Refresh (Uninstall & Reinstall)
Generic drivers are great, but the best performance comes from the manufacturer. Visit the support page for your specific device: Use the HP Support Assistant. Dell: Enter your Service Tag on the Dell Support site. Lenovo: Use the "Vantage" app or the Lenovo support portal. You can update it through Device Manager or Windows Update
If you want, I can:
Confirm by clicking in the warning prompt. (Do not worry, your screen will still work with a mouse or keyboard).