If your license has already expired, you can request an extension via the official License Extension Request Form to prevent management disruptions. Endpoint Central – Tutorial: License upgrade (English)
Pirated installations are blocked from receiving critical security patches and official technical support.
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Your updated license might contain fewer allowed technicians or managed endpoints than what is currently configured in your live environment.
Prevents license expiration, which can stop patch management and vulnerability scanning. If your license has already expired, you can
If you purchased specific add-ons (like the Endpoint Security add-on or OS Deployment), verify they show as "Enabled" or "Active". Troubleshooting Common Licensing Errors
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This usually occurs if the .xml file was corrupted during transit or modified by an external editor. Redownload the original file directly from your ManageEngine licensing portal without opening it in a text editor. Expiration Date Discrepancies
Updating or renewing your license for Endpoint Central 11 (formerly Desktop Central) is a straightforward process completed within the live web console:
Last updated: Q2 2026. This article reflects ManageEngine Endpoint Central version 11 (build 11.3.1 and above).
If your newly applied license contains fewer managed nodes than your active agent count, Endpoint Central halts management functions for the excess devices. Agents over the limit will fail to pull new configuration files or patch instructions until you manually remove older assets or increase your license count. Multi-Tenant MSP Considerations