Once you've regained access to your DVR, it's time to address the "upd" (update) aspect of your search query. Beyond simply setting a new password, keeping your DVR's firmware and security settings updated is crucial.
You will receive a temporary 6-to-8-digit security code in your reserved recovery email inbox (be sure to check your spam/junk folder).
Click the or the "?" icon on the login screen. A QR Code will appear on the monitor.
Like many embedded H.264 DVR networks, Traice units utilize a built-in mathematical backdoor link based on the internal clock. If your device displays a visible date and time on screen, you can match it with a temporary master code.
If your Traice DVR utilizes the XMeye platform (check if the app looks like a cloud with an eye), there is a built-in "Master Password" algorithm.
Scan the monitor screen to generate a temporary verification code.
: After downloading, install the software following the on-screen instructions. Once installed, launch Device Manager.
| Issue | Likely Cause | Fix | |-------|--------------|-----| | No email received | Wrong admin email or spam filter | Re‑enter correct email; check spam folder | | Reset button unresponsive | Firmware bug or hardware fault | Power‑cycle the DVR, then retry; contact support if persists | | New password rejected | Password does not meet complexity rules | Use a password meeting the policy (e.g., 12+ chars, includes symbols) | | Remote login fails after reset | Router still caches old credentials | Reboot router or clear its DHCP table |
Note: If these don't work, the password was likely changed during the initial setup wizard. Method 2: The "Forgot Password" QR Code Link
If the previous owner or installer changed these, you will need the reset procedure below.
Recent firmware updates have tightened security on this method. Older models allowed a generic "123456" reset code, but new updates require a dynamic code generated specifically for your device’s serial number and timestamp.